Legendary emblems bug

Good afternoon, I have made the use of my 10 legendary emblems to make a run and the result was less than promised, I have received only 3 legendary gems, and not 10 as promised.
These emblems had been bought with real money.
Please fix it, thanks.

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Hi Rain, I´m sorry to hear you had the same issue as me (just not as big), please tag me and tell me if you have received a solution for your problem. I play in a Spanish server, instead of getting 3 gems I only got 2! And it seems to be quite difficult to make a complaint or simply ask back for what it should be ours! Which makes me even less happier. Hope your problem has been solved and please get back to me ASAP.