I made a ticket 2.5~ days ago which is yet to get response and i really need it sorted out soon.
is there a chance my ticket got stuck in the system?
as far as i have seen online people were saying most tickets get a respone in under 24 hours.
(if that matters, the ticket was about overwatch->account->not listed here)
Update: its been a week and i finally got a respone, yet its an automated answer from costumer support and does not even answer my question.
Will it take another week for a GM to actually help?