Hello
I was directed to post here by a GM who responded to my ticket. My issue is that the Support docs say the app is compatible with iOS 13 but the app store says it requires iOS 16. I cannot update to 16 as my phone (iPhone 6S) is limited to 15.8.
Is it possible to roll back the requirement for the app to be before 16 please?
thank you
(edit): wow ok as soon as I posted this, the article has been updated to say iOS 16. and the support ticket now comes back ‘no you have to have 16’. so what do I do if I can’t get 16? can I use google authenticator?
(edit2): for anyone looking at this in the future, to enable sms authentication when your physical authenticator is dying, you need to go into your authenticator settings in battle.net Security and flip “always use authenticator” to off, and this will allow you to use SMS for authentication (it will be a drop down when you try to log in - either authenticator or SMS). This took 14 tickets to get an answer to…