Inf loop while trying to log in

Desktop App Tech Support
1

I did all the things from battlenet support article
" 1. [Reset your network devices] to make sure your router hasn’t become flooded with data.

  1. If you’re using a wireless connection, [optimize your internet connection] to rule out a connection issue.

  2. [Update your drivers and operating system] to resolve any compatibility issues.

  3. [Release and renew your IP and flush your DNS] to resolve any network conflicts.

  4. [Close all other applications]to resolve software conflicts and free up resources.

  5. [Delete the Battle.net Tools folder] to automatically rebuild outdated or corrupt files."
    also reinstalled app and still have loop

2 Likes
2

I have the exact same issue. Blizzard please fix.

2 Likes
3

Same issue.

The security page “account battle net/security#recent-activity” shows a successful login from the launcher but the launcher itself keeps spinning.

2 Likes
4

just got this error code
BLZBNTBGS80000011 (521)

5

Same problem here. Logo just keeps spinning.

2 Likes
6

same problem here and got the same issue

2 Likes
7

Hi !

Do you have the X-Box app installed on your computer?
Did a network trace and found a connection to the app…it trys to sync some data and it fails.

Anyway - go to you xbox app → settings → extensions → disable the Battle.net extension

Launcher opened for me afterwards

8

i have xbox app but don’t have this extension in my settings :confused:

9

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