I'm disappointed in you blizzard for d2 bugs and server down

Yesterday I lost all my gear in d2 do to some glitch when died left game join new one and didn’t get gear back but the biggest thing that disappointing its been days of servers down and you guys don’t tell us nothing we are the ones who pay you guys this make me not want to buy anymore blizzard products and I hate to say that I have supported blizzard for years