I need some help

Desktop App Tech Support
1

After getting logged out of my Battle.net account on the pc app with the message ‘‘Session expired’’, I logged back in to find half of my games missing, my purchase history gone, my friends list empty and my avatar changed. I have receipts for the missing games but they don’t appear on my purchase history even though they did appear on their before.

Can somebody help?

2

Hey dancro,

This will happen if you’re logging in with a different email address registered to a different Battle.net account.

Log out of this account and try recalling any previous or alternate email addresses that you might have used to register with your original account.

If you’re unable to locate the right account, please Contact Support.