I need help purchasing

I am trying to purchase CoD BCW and it just sits there the blizzard hour glass thing spinning not doing anything else. What’s going on.

by the way I am using the app

edit: I closed the app. Not gonna buy it again cause I have no idea what happened. If I missed out on a prerelease content it’s on you, thanks.

Hey there! If you’ve just recently installed the Battle.net Desktop App, this sort of issue with the Shop could be caused by a conflicting third-party program, such as an anti-virus. If you have any anti-virus or security software installed, make sure that it’s fully updated, otherwise it might mistakenly block the purchasing window due to thinking that it’s a security threat.

Alternatively, you can try your purchase through the online Blizzard Shop website.

I hope this helps!

I only have what windows 10 has and blizzard folder is excluded. Im gonna try your link

edit: its doing the same thing on your website. the problem is on your end. Now I don’t know if it charged double, or if it did charged at all.

edit: I checked on my credit card and the charges are not showing at all so far. so it’s not going thru at all.

edit: I tried three times and nothing. I went to your live chat and nothing. I am done. I am a steam user and I thought of buying here for the first time. I dont even know why they made call of duty exclusive to this place. I cant even buy here. I have no problem buying anywhere else. Fix your website and app. It’s just not good