I had problems buying battle balance help

Can someone help me? I bought a balance and after 3 days of being in pending status, the purchase disappeared and they didn’t give me the balance and they already deducted the money.

Hi:

This category is for providing feedback and suggestions on the Battle.Net Shop.

Not on the forums, no. You will need to submit a ticket and ask Blizzard Support to look into it.

I would use the “Purchase failure” heading here: Get Help - Blizzard Support

Hopefully, you can resolve this quickly.