I can't jump while moving forward with my character

I don’t know if it’s a bug, but is anyone else experiencing this?

I can’t jump while moving forward with my character; there is no problem when moving sideways or backward. That is, if I press and hold the W key and then press the space bar, my character only walks and doesn’t jump. This also happens if I get on my mount; it doesn’t fly forward. I have to first use the space bar and then fly forward, and the same if I want to keep ascending. Is there any other post or information about this?

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