Gift box is empty, cannot receive gift

i do not have the Wen Lo mount in game, but, when i try to claim it from the gift box, which does show the icon, and it does say i have a gift available, the box is EMPTY. on both of my accounts. i am running the BETA patcher. is there anything i can do from my side to get the gift? this might be wrong area for me to post this, but cannot seem to find the right area.

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Ya, pretty much the same here. :frowning: