[EU] Can't login to battle.net desktop app

Desktop App Tech Support
21

Hi I am from Romania i have same issue i cant connect using my ISP connection (Tfiber) but using mobile data sems to be no problem :frowning:

22

Same here again from Hungary. I can login to Americas but not Europe. Even the support site does not load with this error code: BLZBNTBNA00000A8D?targetRegion=EU&code=1118
Any solutions?

23

Same here, even on the website, get time out messege. I’ve tired on my mobilenet but there working all things without problem. Donno what happenening but getting frustradted already…

24

Same issue persists here, Hungary as well. Any meaningful response we can get, pls?

25

Same here, also from Hungary. As someone suggested before, with vpn it works. If anyone interested in free vpn supplier, try protonvpn, i’ve just registered, and it works like charm.

26

VPN and mobilenet ffs. Repair the bloody thing already…

27

Same. Unable to connect. Been waiting for like 5-6 hours, and still nothing

28

Same here. Seems like central Europe as a whole is cut off. Pinging battle.net or eu.battle.net will result in at least half, but mostly all of the packets lost. This has been going on the whole day today.

29

I got disconnected suddenly from the game last night, and haven’t been able to log back, it just times out. Also unable to send a ticket, it gives an error message. Anyone with the same issue?

30

Yepp, there is another thread with the same problem (26 comments now). No official solutions yet :frowning:

31

Hey y’all,

We are investigating connection issues in EU, such as with the ISP Magyar Telekom. In the mean time, try testing another network like a mobile hotspot or free VPN.

32

A post was split to a new topic: SekCRekC - Connection Issue

33

A post was split to a new topic: TheBarbarian - Can’t Login

34

I’m from Canada and getting the same error code… What’s happening???

35

I don’t have that ISP and did you really just suggest to use a mobile hotspot for gaming ? Get this fixed, I can’t login since tuesday ffs.

36

3 posts were split to a new topic: Mexico - Connection Issues to Battle.net / Games

37

Another from Mexico, Blizz please resolve this.

38

Same Issue in New Zealand via Vodafone - Works via a VPN, but not really playable.

Used WinMTR as described in Mexico - Connection Issues to Battle.net / Games

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
RT-AC88U-E0D8 0 354 354 0 0 25 0
118-93-3-254.dsl.dyn.ihug.co.nz 0 354 354 1 26 211 34
No response from host 100 70 0 0 0 0 0
10.200.12.159 0 354 354 128 129 163 129
195.2.7.6 0 354 354 127 128 150 128
xe-5-1-0-xcr1.lax.cw.net 0 354 354 127 128 163 128
ae21-xcr2.ash.cw.net 0 354 354 182 183 207 183
ae0-xcr1.ash.cw.net 0 354 354 182 184 236 183
eqix-dc2.blizzard.com 0 354 354 182 186 248 184
ae1-br01-eqdc2.as57976.net 0 354 354 209 213 319 211
et-0-0-2-br01-eqch2.as57976.net 0 354 354 211 217 388 212
137.221.65.132 0 354 354 211 216 431 211
et-0-0-2-br01-eqla1.as57976.net 0 354 354 211 221 322 216
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
39

Been experiencing the same thing for almost a week. Here in the PH

40

It’s just me or is There anybody else?
I can’t go online on battle net, can’t play since yesterday.
What should I do?