Issue:
- Individual can be whispered by other players on diablo 4 but cannot whisper anyone not on their friends list.
- Battle net app messaging is suffering the same issue. Only Difference is with battle net app, trying to respond to non friends gets a message with a error 7000
- When I add someone as a friend, they are no longer visible in trade chat but it is possible to whisper them.
- No they do not have me blocked. No I do not have them Blocked. I have confirmed both after adding several individuals as friends.
Steps to attempt to fix:
- Set D4 Profile to public
- Set Messaging restrictions to Everyone
- Had Support Reenable SMS Messaging
- Set all Items on Steam to have no restrictions
- Set Xbox Game pass to have no restrictions (Then unlinked Game pass)
- Made sure both Battle net and Steam were running in back ground before Diablo 4 was started
- Attempted to Start Both after diablo 4 was started
- Currently running Diablo 4, Battle net PC App and Steam in Admin mode
- Rebooted PC
- Cleared and changed default web browser (This is where I was getting kind of silly)
- Requested Parental controls have been removed (Was assured they never existed for this account. Would like this double checked by someone with higher access and stronger skillset)
- Requested all influence from formerly connected XBOX Game Pass be removed (Subsequently ignored)
- Update all drivers, firewall and network settings. Nothing to report
- Traced incoming and outgoing traffic to and from my PC. Confirmed the error is coming from a Blizzard source. (Most likely the messaging API)
- Added reports to all indicated links and no response.
- Identified by reading other users reports that this may have something to do with how parental controls are interpreted through the API