Downgraded Overwatch Servers?

So I noticed the past 2 week I have been getting IND spikes also known as server spikes while I have great internet and I even called them to fix the problem and they couldn’t. Not to mention the amount of hackers I run into and they get Zero consequences. So I ask the question. Why in the hell would I play a game with decreased servers and no consequences for hacking/ trade winning. I really was hoping for OW2 because I am new to overwatch but hell no, I don’t know if I can even continue