Diablo2 Resurrected crashed 100% on PS5

Diablo2 Resurrected
The game crashed 100% when I logged into the game on
PS5, which caused me to purchase the game on PS5, but I couldn’t play the game at all.

The process of recreating this problem is like this, my account was created on PS5 and upgraded to level 25, at this time I purchased the PC version and used this account to log in and play the game on PC. when I switched back to PS5 to play the game, I couldn’t get into the game anymore and crashed every time when I logged into the server.