Ok have some updates. If you go in to just Diablo 1 without the expansion you can attempt to play it on battle.net, but it will tell you to download the latest version or w/e after you do this you get kicked back to your desktop thinking everything is good to go, but when you go back in it will just give you the same message to tell you to update again. On the battlenet launcher I now have the option to either play Diablo or Hellfire but if I try Hellfire I get the direct draw error again. TLDR I still can’t play either version online and I don’t think I have seen anyone else that can.
i tried to refund and it had an error and said ticket was resolved. i tried a manual refund and it says service not working.
unreal.
Yea, tried that. Didn’t work.
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I can get Diablo to work somewhat by troubleshooting and running in in Vista compatibility mode, but no luck with Hellfire. It’s sad when I can get a blizzard game to run fine from GOG, but direct from blizzard nothing works and there’s no support.
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you can refund recent purchases
Battle.net > log in > select support in upper right > select payments > select contact support > select refunds > select continue > after a brief moment, a list of games you can still refund show up.
I just refunded this game until they can fix the issue.
I also can play Diablo offline no problems, I just can’t play it online and I can’t play hellfire at all.
Same here. I can open the game by compatibility mode (windows 8/xp), but just in single player mode. In the multiplayer, the battle.net option says it has to update the battle.net client, then it crashes.
Please fix it !!!
This solution partially worked for me.
Start the game, but the problem is that it closes by itself and the multiplayer doesn’t work either.
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yeah, same here, even the single player is crashing, multiplayer no way. Hope they fix it, maybe we purchased it too early…
Hey all,
Just to clarify, this is a generic discussion forum. No Tech Support Agents man this forum.
For those having technical issues with Diablo 1, you’ll want to either
- Post in the Legacy Games Technical Support forum, or
- Submit a Technical Support Ticket for 1-on-1 assistance.
Solutions didnt worked for me. And I CANT get refund because i asked my brother to buy me this game and send as a gift. what a …
Hey Nismotronic,
In that case, your brother is the one who requests the refund.
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Thanks for pointing that out. I’ve refunded the game until they can get it to work.
Hey everyone, I got Hellfire to work by opening it directly on the install path - but it’s not as blatant as the diablo.exe path
C:\Diablo Hellfire\HELLFIRE\hellfire.exe
Or whichever directory you installed Hellfire to.
Once you do this Hellfire will launch from the Bnet launcher.
If it still doesn’t launch for you, double click the Diablo.exe and DiabloLauncher.exe IN the HELLFIRE folder and try to launch from the Bnet launcher again.
Will it broadcast that you’re playing it on the friends list? Let’s not get ahead of ourselves 
dx.cpp 183 happens when the game is unable to set the screen to 8bit (256) colors.
If you are unable to resolve this you could try running the game via DevilutionX as it doesn’t need to change the screen mode to run.
what I done that helped me work was I go to the desktop shortcut right click go to properties → compatibility - > check mark "run the program on compatibility mode and scroll down to windows xp (service pack 2) it worked for me hope it helps. Able to open it run the game directly from the app.
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Yesterday it was possible to get into the login server, however today its impossible with nothing but kicks from multiplayer and singleplayer.
Edit: Mind you this was after I fixed ALL THE PROBLEMS THE GAME WAS HAVING. Update Loop/Blackscreen/Etc.
Garbage advice. While it now works, there are still glitchy things like menus over menus. I went ahead and copied all the .dll files and anything starting with dx… into the diablo and hellfire menus from other copies of diablo I have on my PC to be able to run through battle net. Don’t be lazy, figure out what files people need to play the game as intended.
Just got the game fully functional, although an option for windowed mode would be appreciated greatly if the devs ever get a chance soon. I got an online room working if anyone is interested.
It does not look like there is any active work being done on it, it is just the original exe. But maybe they will include a wrapper or something.