Diablo 3 - Did not receive Challenge Rift Cache

I completed this week’s Challenge Rift and did not receive a reward cache. The Challenge Rift screen shows a green check mark next to the cache, but after completing it, loading up my current season character, and loading into the game:

  • I do not have a mailbox, mailbox never showed up
  • I do not have the reward cache in my inventory (when I completed it I had plenty of inventory space on this character)
  • I never loaded any other character. Went straight to this one. My only season 28 character.

Please help as my Altar progress is also blocked by this, as I didnt receive the cache and now of course I cannot sacrifice it.

This forum is for technical support of the Desktop App, i.e. the Battlenet Launcher.

As your issue is with Diablo III, could I suggest…

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.