Desktop App download stuck at "Updating Blizzard Agent"

[Skelgarer]

Hey everyone,

We appreciate you all taking the time to report this. Our teams are investigating the issue, and we will be providing updates on our active forum thread located here:

Battle net installation stuck at "updating Blizzard agent"

Hey all! We greatly appreciate your reports as they help us track emerging issues such as this. Our teams are currently investigating a potential problem on the client-side regarding these update issues. To help aid this investigation, we are asking that you send us Blizzard Logs. This link has the instructions on how to get them. Once you have the zip file, please email it to us: To: Techinfo@blizzard.com Subject: Updating Blizzard Agent Attachment: The log file of course! Body: Please lin…