D3 PTR wont launch properly for me

I am trying to get the PTR for Diablo 3 to launch on my Laptop. I can get the exe to trigger to the login screen if I use the GeForce Experience launcher, but then I am forced to close because an error message " Patch Required".

However when I use the Battlenet launcher the exe doesnt trigger correctly and all I get is a minimized window with white background. The sound is playing but the game doesnt launch properly.

I submitted a support ticket and tried the suggestions such as adding a -Displaymode 0 argument, but that didnt work.
Any suggestions welcome.

System Manufacturer LENOVO
System Model 81SX
System Type x64-based PC
System SKU LENOVO_MT_81SX_BU_idea_FM_Legion Y540-15IRH
Processor Intel® Core™ i5-9300H CPU @ 2.40GHz, 2400 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date LENOVO BHCN41WW, 2020-11-30

You probably want to post on the D3 Tech Support forum instead.

Go ahead and copy this info over. You did a great job writing it up.

And you might want to start with the known issues thread regarding Razer products and white screens.

The other thing that does it is overlays. Be sure to turn them off if you have any on.

Thanks so much for directing me to the right place. I will take some time and read the links you provide. Much appreciated.

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