D3 not working right

Desktop App Tech Support
1

Can’t play because it says game is running only one that is doing it.

2

Howdy Founddead,

These issues are often caused by something else blocking the game. Have you tried restarting the PC and the steps here? If so, let’s get a DxDiag so we can take a look:

  1. Press Windows Key + R.
  2. Type DxDiag and press Enter.
  3. In the DxDiag window, click Save All Information.
    4)Name the file “dxdiag” and click Save
  4. Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the “preformated text” button (</>). That’ll make the information much more readable.
It should look like this.

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).

3

hola yo tengo el mismo problema, dejo el link de mi dx

https://pastebin.com/0MY3KYX0