Connect problem

[RG0113-3771]

can not connect to friends for several days

[JCarrill0-1742]

@Caterpepi

We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them.

Table of Contents

1. Connection Troubleshooting Resources
2. FAQ
3. What to do if you need more help

Common Blizzard Application Connection Issues

What to do if you need more help Connection issues can be very frustrating to try to diagnose on your own. Fortunately we have both a helpful community and support staff who can help locate the problem with you. If you prefer to troubleshoot with the community and see if anybody else is having connection issues, start a thread with this information: Some WinMTR tests to the game you are having problems connecting to. Run these tests while the problem is actively happening. If you catch a disc…