i have been a long time user of Battle . net without any issues for years, i was abruptly logged this week and have no access to my account at all! i went through all the recovering/forgot my password system on the website and was unable to recover my account, it would only send my information to the original email which i made my account with, which i haven’t used in over 5 years,
i had my credit card and other information with my full name on Battle . net so i thought after they asked for my ID (which i sent a copy of my passport to Battle . net) i was Rejected!! they said the name of my account didn’t match my ID
i have various information in order to be able to prove its my account but i am unable to contact anybody at Battle . net support through direct email or a phone number to call, all i can use is the customer support service on the website which has rejected me and constantly had issues
this issue has been such a headache that i had to make a new account just to post my issue in the forums
all i want to do is play the latest expansion of Hearthstone,
Please help!