when i open my battle net to install/purchase cold war the button is dark and says this game is currently not available? anyone else having this issue?
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im having it too but idk how to fix it at all
Hey there! If the Install or Buy Now button for CoD: Black Ops Cold War is dim and can’t be clicked, this indicates that your Battle.net Desktop App files need to be updated or replaced. To do so, please follow the instructions below:
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Uninstall the Blizzard Battle.net App (skip Step 6 for now, we will re-install later).
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Next (before re-installing) let’s delete any Battle.net, Blizzard, and/or Blizzard Entertainment folders in the Windows temporary file locations below. If you don’t see all 3 folders in each location, that is okay—just delete the folders you have):
- Press Windows Key + R and type: %LOCALAPPDATA%. Delete any Battle.net, Blizzard, and/or Blizzard Entertainment folders.
- Repeat the process for %APPDATA%, %TEMP%, and %PROGRAMDATA%. Delete any Battle.net, Blizzard, and/or Blizzard Entertainment folders.
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Finally, re-install the App.
I hope this does the trick! Let us know if you have any questions going forward.
Same behavior on my client. I have followed the above instructions, updated battle.net and I am still unable to install. Shows as ‘You have purchased this game’ Install is grayed out on battle.net client.
Edit:
Try using a free VPN service temporarily. If you close battle.net and open it while using a VPN you will be able to activate the game. I had a similar issue last week with overwatch, not sure if it’s an issue between Blizz and ISP at this point…