Charicter transfer

I just paid for a character transfer (my account) to another account (my sons)on the same server and all that happened was the character was transferred to a different server, but stayed on my account, I wanted to transfer the character to my sons account on the same server that I am on, how can we get this fixed without charging me again. please help.

Hey Topdog,

This forum is for providing technical support. We aren’t able to assist with account or payment problems so please create a support ticket for this situation.