Characters locked in Overwatch 2

All my characters i have had since ow1 have been locked for me. I was playing earlier and it was working, its only after the maintenance that this happened. Anyone have any fixes?

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Same here. looks like it’s not just torb/bastion after all.

Same here as well, won’t be playing until I get them back

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Yep had this problem very few times everytime i got off the game and back on it fixed it…now doing that doesnt fix it this is ridiculous ive put over 1k hours into this game so annoying

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Restarting hasn’t fixed it for me yet but im astonished this bug is so prevalent after such an anticipated release

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Same here, i have my characters locked and when i go to the heroes quests, it shows up nothing.

Also happening to me, played some before maintenance and now…yeah it’s fugged.

This is quite literally game-breaking, how this is still an issue is incredible to me.

They need to fix this issue. I’ve put too many hours and money into OW as a whole for them to treat me as a new player…like wth man smh

Hi,

This forum is for general discussion on the Battle.Net API.

Overwatch has its own forums… and its own Bug Report forum here:

You should be using that forum to report in-game issues such as locked characters.

Also, pinned at the top of the Bug Report forum, is a list of known issues. You will want to follow that topic:

Best of luck with this.