Cant open diablo immortal on my pc

error:
Immortal\Engine\Binaries\Win64\ccplayer\CCMsgSdk.x64.dll is either not designed to run on Windows or it contains an error. Try installing the program again using original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.

  • i tried re-installing but still the same error