Can't join voice

Hey, so I’ve been trying to join my friend in the voice chat in social on the bnet app and it keeps disconnecting me from the channel before I’m able to join it. I have tried many things such as turning off my firewall, updating my computer, reinstalling drivers. I am having no luck and it is getting very frustrating, please help. :frowning:

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I deleted the cache as said in this article and the problem was solved.