Cannot uninstall Battle.net!

Desktop App Tech Support
1

Encountering 2 issues. The first is BLZBNTBTS0000005C, which prompted me to attempt uninstalling Battle.net (after trying everything else) so I could then reinstall. Second issue is BLZBNTBNU00000003, which is preventing me from being able to uninstall the game. Currently I cannot launch Battle.net, and I cannot uninstall it either (even through Control Panel).

2

You can try manually deleting the data and then doing a clean reinstall:

  1. Open file explorer/file manager (Right Click Windows Start)
  2. Navigate to the folder where the desktop application would normally be installed. Delete that folder if it exists (usually program files x86)
  3. Type the following into the address bar (not the search bar): %APPDATA% and press enter.
  4. Delete the Bnet and blizzard folders inside the appdata folder if they exist.
  5. Repeat steps 3 and 4 with %PROGRAMDATA% %LOCALAPPDATA% and %TEMP%
  6. Empty the recycle bin.
  7. Now reinstall the app to the C: Drive.
3 Likes
3

Thanks for the solution, I will try it, because I have the same issue

4

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