Cannot log in after downloading update

Desktop App Tech Support
1

after downloading the current update I click on play and the screen goes black and get an error message.

2 Likes
2

What game is this for ?
Are you on Windows or Mac OS ?

This is the wrong forum for posting, but if you provide some info, I can probably tell you where you should be posting.

3

I’m on day 3 with the error code. I starting to believe that they don’t give a crap. Sent in ticket 5 hrs ago no response.

1 Like
4

WOW Retail Dragonflight.

Mac OS

Classics work fine only Retail broke.

5

Hi again:

This forum is for technical support on the Battle.Net Desktop App (aka, the launcher); it is the wrong forum for issues such as launching or playing games. For such issues, you need to post in the forum for that game.

In your particular case, that would be the WoW Mac Technical Support forum:

As you will note when you get on that forum. the issue has already been reported and there are some posts by Blizzard… the last post by Blizzard is here: https://us.forums.blizzard.com/en/wow/en/wow/t/main-thread-crashes-on-launch-after-maintenance-jan-24th/1497677/713

Feel free to add to the topic by providing the following information:

  • Make/Model of the system:
  • Processor:
  • GPU:
  • OS Version:

You could also add the error message that you are receiving.

Best of luck with this.

1 Like
6

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