Can' reinstall desktop app

Hi there,

I’m on a Mac, running Catalina 10.15.

First of all my app wasn’t opening, so I tried to delete and reinstall it, but now I’m not even being able to download the app due to “Failed - Network error”.

All my PC settings are ok as well as my internet. I have other games that are working just fine and I was playing SC yesterday.

… help?

Just to follow up on the meaning of: Failed - Network error. This error means the actual download of the itself failed. The most common reason for this is downloading over an unstable connection such as WiFi, or a routing issue is occurring somewhere between your home network and our datacenter.

The best steps to take is troubleshooting the connection:

Power Cycle the home network’s modem and router to refresh the connection to all devices on the network and to the Internet Service Provider. Steps on how to do this can be found Here.

Once the network is back online flush the DNS cache using the commands Here. Under the Mac tab.


Locking as this thread is older but if issues continue let us know!