I am completing the lunar new year missions, and in one of my 3 accounts (Bone in the main one), it does not let me open duels, in the other 2 I already complete all the missions, in this one it always gives me the same problem, and what happens is that when I enter the duel mode, and I give it “Start or resume” it does not open me, basically it sounds even the animation that the initial tab of duels unfolds and the brightness of the respective cards comes out, but nothing else, it stays there only disappears the button of "Start or resume, "
It only happens to me in this account and try everything, repair and review, close and restart the game rarely, until you see a friend playing duels or any mode, go out and it remains the same, I hit the button, it only disappears, and it does not let me play, therefore I can not complete the chain of missions and it is frustrating … I hope you help me… Please.
I am having the same issue. I have found going to credits and backing out is the quickest way to get out of the locked screen.
I am having the exact same issue and it happens on both my pc and mobile app. I have to close the entire game and login to play anything else but duels.
I enter the Duel mode, press return, after that nothing happens, and the button (return, which I pressed earlier) becomes inactive.
The same with the phone and tablet
I have the same problem. Unable to open Heroic Duel Mode.
I don’t have a mobile device, only a PC.
Finally fix this bug if you are a really serious company.
I also want to add that I am very disappointed in the Russian-language support team. Does somebody know, what they are doing, besides simply existing?
same problem to me
since five days ago
Same problem here, both on mobile and desktop. So frustrating, Duels is my favourite mode to play and I’m locked out of it!
I am having the same issue, try to resume and it makes the reward sparkly noise but is stuck on Alterac screen, can’t click on anything other than options button. Its been over a week and can’t open duels on any system. Tried IOS, Mac OS and iPad OS…seems its the account that’s bugged.
Sucks because Duels is the only game mode I play and seems nothing is being done to fix this problem
Just fixed it!!! click the bottom corner of the Alterac Valley picture multiple times and it opened all glitchy but could click the treasures and got through it. see if that works
Same, has been like this for well over a week now. As it’s my favourite game mode as well, I’ve barely played it.