BNet chat not working

[Ultimatum-1737]

After an update to the launcher last week, I’ve had this problem.

My friends list got wiped out.
I have a list of recent players, but when I try to add them as friends, it says we are already friends.
I get an error 7000.

I have:
…restarted the app and my computer.
…did a scan and fix.
…uninstalled and reinstalled.

It still doesn’t work.

I got this:

@Zenlaka

Based on what has been described, it sounds like there may be corrupted files in the Blizzard app or a strange bug. I would suggest trying a clean reinstall of the Blizzard app to remove old files that may be causing this problem:

1. Uninstall the Blizzard app
2. Next open the temp locations and delete any Battlenet and Blizzard folders you see in each location. Press Windows Key + R and type:
   • %LOCALAPPDATA%
   • %APPDATA%
   • %TEMP%
   • %PROGRAMDATA%
3. Finally go ahead and reinstall the app from here . Make sure you run as Admin.

That didn’t work either.