Here is the issue. I have checked the in game banner and the wowhead BFA attunement tracker. Both show that all prerequisites to unlock the mechagnomes are complete. Green checkmarks in game and the wowhead tool states complete. Despite both of these showing that the race should be unlocked and the allied race quest should be available the stormwind emissary does not have the quest for the mechagnomes.
Since I was directed to wowhead by the automated response, which closed my ticket, I believe that since both the in game banner and the wowhead tool both show that the race should be available there is an issue here. Not sure if there is a bug on my character where the quest is not populating, or if there is a bug with the achievement? But that is why I selected the quest/acheivement support ticket, which again was automatically closed. If there is a long wait time let me choose whether to wait. Having my ticket auto closed with no way to respond is extremely frustrating. Like I said all of my subsequent tickets do not even appear to exist.
If there are any other requirements aside from the two listed on the in game banner - lvl 50 and the achievement mechagon threat, it should be listed on the in game banner. If they are going to send me to wowhead then the information on the wowhead tool should be correct. The wowhead tool does not even address the level 50 requirement, only the achievement.