Blizzard Random Disconnecting

I have not finished a Warcraft 3: Reforged online game all day. Blizzard keeps disconnecting randomly for a split second enough to automatically end the game and kick me off. Comcast was called and internet connection has not been interrupted in weeks (so they say).

Hey, TheLivingEnd! Just a few questions for you!

  • Does this happen with any other blizzard game?
  • Does the Blizzard Application disconnect when WC3 disconnects?
  • What is the router/modem model in the household? I ask because we have seen issues with SC2/OW and netgear routers specifically and we’re tracking these reports.

If you are disconnecting the Blizzard application, could you gather a WinMTR file until the problem occurs for 10 to 15 minutes to the IP/Host us.actual.battle.net? Copy and paste the text file created and paste it between two ~~~ like so:

~~~
WinMTR Here
~~~

If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)

Only happens with WC3 Reforged. Once I am disconnected from a game (this is a custom game with just me and bots), I check to see if I am logged off and result is I was never logged off. It just is disconnecting me from WC3 gameplay between 5-30 minutes start of gameplay. PC is directly connected to router, so internet connection is not interrupted.

This has been happening with overwatch for over a week now with me, my friends and random strangers. Usually one person of each team is disconnected for a brief moment. When it happens on competitive, even if the person comes back to the game, the person loses ELO even if their team wins.

Edited by Blizzard - this topic is being locked as this is an old post which was bumped. Please create your own thread or contact support.