Same problem here. I opened a support ticket a couple days ago and the answer is basically we’re screwed unless we somehow use a mobile number other than Cricket. They said Cricket’s numbers are registered as pre-paid numbers even though they aren’t. I’m sure Blizzard could make an exception for Crickets block of numbers, but sounds like they don’t want to. If enough people open tickets, maybe they will.
Thank you so very much for contacting us regarding this situation. It is an issue we are aware of at the moment.
So you wanted to link a Cricket mobile number into your account.
The things is , apparently, Cricket mobile numbers aren’t usable in this situation, as they have never worked with our SMS system as their block of numbers are registered as prepaid numbers.
The only solution is to link a different phone number, one that is not pre-paid nor has anything related to Cricket( different operator).
Here is a link with an article explaining this situation :
I hope i was able to enlighten you in this regard. The solution would be to get a different mobile number. We here at Costumer support cannot bypass this.
Sincerely,
Game Master Datasray