Hi sudden from today I caanot login in my battle net and when I tried to reset the password it says account not found, Then tried with my phone number and also says the same. Upon checking my email someone hacked my email and took the access of my battlenet account and deleted my email and phone number from there.
I opened a support ticket. I had to open a new account to post it here and open a ticket. How is dis posible to remove my phone number etc without no confirmation on my end ?
It does require confirmation on your end via phone text and/or email. In order to remove that, someone needs to have access to your email - the most likely option, your devices, and/or access to a LOT of personal information. If they have enough info to “prove” they are the legit account holder matching the name on the account account they can submit a ticket to get those things removed or changed.
Make sure your PC or device you are using is scanned for malware and viruses. Even malwarebytes free is a huge help. Then make sure your new email account has secondary authentication setup on it so that you don’t have them in your new account.
When Blizzard replies, make sure to reply by TICKET, not email. If you have to open a new ticket, reference the first ticket number at the start so the GM can follow your communications trail.
Last, when you get this cleaned up, you will want a new email that you use for NOTHING else, that you have secondary Auth set up on. Gmail works well for that. Have Blizzard assign your recovered Bnet account to that new email.
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The Issue at Hand: The requirement of providing a phone number to play games like Warzone and Modern Warfare III on Battle.net raises concerns regarding privacy and user rights. Requiring users to provide their phone numbers can be seen as intrusive and a potential violation of privacy.
Importance of Privacy in Gaming: Privacy is a fundamental right that should be respected by game publishers. Users should have the choice to share personal information like phone numbers voluntarily, rather than it being a mandatory requirement for gameplay.
Potential Risks of Phone Number Requirement: Requiring users to provide their phone numbers can lead to risks such as unauthorized access, data breaches, spam calls, and potential misuse of personal information. This could compromise the privacy and security of players.
Recommendations for Improvement: Game publishers like Battle.net should consider alternative methods for user verification that do not involve the mandatory sharing of phone numbers. Options such as email verification, two-factor authentication, or other secure methods can be implemented to ensure account security without compromising user privacy.
In conclusion I will be requesting a refund for my recent Purchase of COD MW3, it is essential for game publishers to respect the privacy and rights of players by offering alternative methods for user verification that do not infringe upon personal privacy. Requiring phone numbers as a mandatory step for playing games like Warzone and Modern Warfare III should be reconsidered to uphold user privacy and security.
Recommendations: visit change (.) org / p / blizzard-rid-the-phone-number-log-in-on-warzone?utm_source=petition_page_qr_code
Hi thanks for the answer, the problem is my Gmail account is ok no one else access it the mail’s from battle.net saying that I changed the mail password etc not even opened, and my PC is secure I have antivirus software installed with full license and the best one no viruses I even bought the malwarebytes and no problems detected, I will wait for the support team to answer .
Im fearin some bad is about too happen to mine aswell…some weeks ago when i loggged into my acount it suden jumped past the confirmation screen, then i was told the authenticator was beein replaysed. Dont know if anyone else have had this problem. But its a sirrious consern
Hi:
That might be something totally different…
On 5 Jan 2024, support for the Battle.Net authenticator ended… see this post (on the Europe forums – don’t know if this was posted on the forums here):
Best of luck in your games !
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