Banned for Unauthorized Cheat Programs (Hacks) exitlag?

hi Banned for Unauthorized Cheat Programs (Hacks) after used exitlag!
i live in iran and cant play wow without exitlag i should use it why should get ban exitlag is not cheat program this ban is same happen for my friends too after they used exitlag soo many other people i ask they gets banned when they used exitlag anyone want follow this issue ?!
i see some people sayed blizzard doing this to balance game and ban bots i was making raids doing battle grounds and dungens withone bot can make raid grp and raid lead it ?!

Hello:

This forum is for Technical Support on Blizzard’s Classic Games — legacy games such as Diablo II (2000) and the games included in the Blizzard Arcade Collection.

Nothing can be done on the forums about your ban; most people here are players… and the Forum Support Agents who write here will not discuss account penalties. The only way to appeal your ban is to contact Blizzard Support with a ticket. This can be done here:
https://us.battle.net/support/en/help/product/services/316/2011

When you appeal an account penalty, the data on your ban is reviewed by another Game Master; if he/she agrees that the data justifies the ban, then the ban is upheld. You do not get to argue your case – this is not a court of law.

btw my wow account get banned when i open appeal ticket they just close it no one answer