Ban policy seems outdated

I hope a moderator will comment on this. I’ve heard people say they are getting banned under the pretense of botting but they only are guilty of having a lot of time on their hands to game. I’ve gotten banned on accounts and so far even with the information of the account they haven’t advised how I can avoid a ban other than maybe playing less? Would consider getting a better ruleset for deciding who could be botting? I’m a disabled veteran who enjoys Hearthstone a lot and I don’t want to be penalized for it when I’m doing nothing wrong.