Hey everyone,
I was just mid-match in a competitive game when I was suddenly booted to the main menu and hit with a ranked ban.
My internet connection didn’t drop at all-my discord call stayed live, web pages loaded instantly, and a speed test showed my normal ping and speeds. It seems like a pure server-side drop or a routing issue between my ISP and Blizzard.
23h
Is anyone else experiencing sudden drops today, or is there a known server issue right now? Also, is there any way to get this automated ban looked at when the local connection wasn’t at fault?
It sounds like you’re reporting a disconnect from a competitive match rather than a Battle.net mobile app issue. Could you clarify which game this occurred in?
If this is related to a Blizzard game such as Overwatch, you’ll likely get better assistance in that game’s forum since disconnect penalties and matchmaking systems are game-specific.
Also keep in mind that forum responses are not immediate, so any temporary penalty may have already expired by the time someone is able to review your post.
Good point — this sounds more like a game-specific disconnect issue than a Battle.net app problem.
Which game did this happen in? If it’s Overwatch or another Blizzard title, you’ll get the best help in that game’s forum since penalties and matchmaking rules vary by game.
Also keep in mind delays in forum replies, so the penalty may already have changed or expired by the time it’s reviewed.
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