Autobanned and perma deleted account

Hi , Ive been nonstop appealing and requesting my chat logs as to why my account was permanently banned. I have yet to receive a human response as well as my chat logs, I couldn’t speak in any chat besides my group chat, to which i said “ngl you kinda suck” to my friends as a joke to which they laughed ( I was queued with the entire team so not sure why i was banned? ) I have video footage of this as well, Ive spent hundreds if not thousands of dollars on this account and have had it since the beta of OW1. This has pained me as I had so many rare skins/ bought skins / battlepass skins etc I will never be able to get back or the money back for unless I take Blizzard to court which I dont even know if I want to waste more money just to get some of it back or my account back. I feel I was wrongfully banned and to just receive robot responses with no answering my questions is very unhelpful.