Asking for credentials upon opening

[Leviathan-1945]

Using the Beta client.

Upon opening the app for the first time this morning, the BDA asked for login credentials despite having the “Keep me logged in” option checked. It claims that the session has expired, however, the app was closed and the computer was off overnight, so there was no session to expire.

There seems to be a sudden influx of similar reports:

[Main Thread] Battle.net keeps logging me out

Last two days desktop app is asking for password on every launch, the same is on waking up. Sometimes it can’t connect after sleep. But there are no any Internet connection issues and everything works fine if I just restart app, but anyways it asks for password and shows error BLZBNTBGS80000023, althoung “Keep me logged in” is checked.

I have to login to the battle.net desktop app every day

Until the last update, the battle.net desktop app for windows kept my login, so every day I was able to just start it without having to provide my password. After the last update I had to login again, with 2fa verification and since then, every time I start the desktop app, I have to provide my password again, but at least I don’t have to perform the 2fa login again with the authenticator. But still, this is very inconvenient, as I login very regularly, and on the same computer, nothing changes…

[Honeybee-1730]

Have tried suggested fixes, none have worked. Any solution?

[TAG-1903]

Ive been dealing with this and pulling my damn hair out.
with the normal launcher, and now i switched to beta to see if there was a difference.
Ive uninstalled and re installed a few times now.
deleted battle net folder and cache folder.
uninstalled my AV
added launcher into windows firewall.
My problems seem to have to begun about a week ago.
first it was the launcher just asking to update all the time.
not update a game, but update the launcher.
now its progressed to this session expired thing as well.
the fact that i’ve been wasting so much time trying to trouble shoot this and its looking like its not on my end is aggravating.

[NickyMatt-1414]

This issue is also affecting me. I have to re-authenticate after being logged out of Battle.net for only a few minutes. I have uninstalled/reinstalled the launcher and updated the launcher, but the issue persists. Some details:

Battle.net Version 2.20.1.14132
Battle.net Update Agent Version 2.27.7.8209
Processor: 11th Gen Intel(R) Core™ i5-11400F @ 2.60GHz 2.59 GHz
OS: Windows 11 Home version 22H2 build 22621.1702
GPU: NVIDIA GeForce GTX 1660 SUPER

[Leviathan-1945]

Update:

Bliz has acknowledged this issue and is working to resolve it.

A main thread has been established in the Tech Support forum:

[Main Thread] Your login session has expired

Howdy Everyone, We have opened an investigation for this issue. Hopefully it will be fixed up soon so the workaround isn’t needed anymore. We will post here if we need any information for ya’ll.