Since the authenticator app was phased out, I have been unable to access the Battle.net app. When it first prompted me that the feature would be rolled into the Battle.net app, I tried launching it, and it wouldn’t connect. It just traps me in a loop where it loads and says “Still connecting…” and never progresses. I thought nothing of it at the time, thinking I would just need to reinstall the app at some point in the near future.
Now that the authenticator app has officially been retired, I have tried everything to get the Battle.net app to work. I have reinstalled several times, restarted my phone multiple times in several ways, tried on several networks, tried clearing the cache and storage, all the usual things. I have been unable to find a post about this specific issue on the forums or FAQs, and eventually opened a ticket where customer support told me to make a threat here.
I am fortunate that I had logged in not too long ago and didn’t need to authenticate my login, otherwise, I would’ve never been able to speak up. Is there a fix to this issue yet? My phone is a OnePlus 6T running OxygenOS version 22.214.171.124 on Android 11.