An issue occurred while communicating

The hell is this crap? I join one game, leave and try to join the second game and get this every damn time. Fix it or give me a refund. Leave for a few hours and come back, same thing. Even after a complete Baal run.

An issue occurred while communicating with the game servers. Please check that you are connected to the internet and try again.

There are some fairly serious issues with the Global database archetecture that causes the game to go belly up. There is a huge post all about the details, what is being done, what the long term plans are, etc.

Rate limiting is a temporary thing to protect the database and keep things stable.

What we are doing about it:

Rate limiting: We are limiting the number of operations to the database around creating and joining games, and we know this is being felt by a lot of you. For example, for those of you doing Pindleskin runs, you’ll be in and out of a game and creating a new one within 20 seconds. In this case, you will be rate limited at a point. When this occurs, the error message will say there is an issue communicating with game servers: this is not an indicator that game servers are down in this particular instance, it just means you have been rate limited to reduce load temporarily on the database, in the interest of keeping the game running. We can assure you this is just mitigation for now–we do not see this as a long-term fix.

Note: MVPs are other players, not Blizzard staff. MVPs do not speak for Blizzard or represent Blizzard.

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