Recently formatted and reinstalled Windows 10 on my machine. Every time I try to launch Battle net app I get “Blizzard Agent went to sleep. Attempting to wake it up…” with the error code: BLZBNTBNA00000005
I have tried:
- Updating drivers and OS.
- Ran security scans.
- Update/Turn off security.
- New admin account.
- Can’t uninstall battle net app because agent exe is always asleep.
The only thing I have gotten to work is to use Command Prompt to stop winmgmt and reset repository then restart winmgmt.
- Command Prompt as Administrator
- net stop winmgmt
- winmgmt /resetrepository
- net start winmgmt
- Exit Command Prompt
I have to do this every time I restart my computer or if I somehow lose internet connection. ( Wired connection )
This the only program I am having issues with. Steam, GoG, Xbox and Discord all work fine and once I have Battle net app loaded its fine just Agent exe is always sleeping.
UPDATE: Forcing Battle net App and Agent exe to go through a VPN has allowed every thing to work. ISP is Spectrum, possible they blocking it?
UPDATE 2: After running the system file checker and restarting my computer battle net app connects. No idea what changed since the file checker found nothing wrong. Also not running a VPN at the moment so that didn’t do it.