Yesterday I was permabanned for cheats/hacks and I don’t know what to do at this point. This is the 3rd account that has been perma’d out of nowhere, with my main account being 15+ years old (no previous offenses or mutes on all accounts). I’m trying to understand why this is happening to me. I know I will never know the actual reason because Blizzard would not want any botter/hacker to know what caused the ban, which of course makes sense. It’s just unfortunate and quite sad.
I believe its 1 of 2 things:
1. The first account to be banned was my oldest account (main account). I was playing a lot of AV at the time in SoD (MC phase) and what I would do is prepot every protection potion, have both invis pots including gnomish cloaking device, and play defense as alliance. I would wait in the final room where General Vanndar Stormpike is, see that they are coming, put a battle standard down, and invis. Once everyone is in the room and attacking Vanndar, I would pop out of invis, bubble (I played ret), and kill the horde's tank which usually results in their wipe (and a win for alliance!). I know that would be very frustrating for the opposing faction but I was just having fun playing the game. I would also insta queue and see the same tank(s) over and over again so in conclusion I believe I was mass reported by a ton of players in a short period of time. This leads me to believe my IP or pc hardware specs have been blacklisted and any account associated would get banned, which explains the repeated bans. The 2nd account (SoD) was banned in a month, and the 3rd account (classic fresh) was banned after 2 months. Both accounts were brand new and there was a few months in-between the 2nd and 3rd account where I didn't play at all. I would also like to add that my characters weren't boosted as I actually enjoy leveling and have become pretty efficient at it.
2. I might actually have some kind of program in the background that is considered to be related to or associated with whatever programs botters or hackers use. I have not done a factory reset of my pc but I will now. Even though I did not do a factory reset it's a little frustrating that I have to go through hoops just to play WoW. I shouldn't need to do anything when I know I'm innocent. I know most people reading this won't believe me but that's fine because I completely understand. I know that there a lot of cases like mine that have been overturned and it seems like a post on the forums is required for that lol. I will say that I've been consistently playing WoW and only WoW since the release of classic. I can't even remember the last time I downloaded a program because I don't play other games, download music/movies, or anything like that, so I don't know how I would have some sort of program in the background when I didn't get banned that whole time.
I could get a completely new pc, new payment method, change my IP address, etc. and try to play again which would probably work. I don’t want to do that because I would obviously like all my accounts back and just get to the bottom of this issue. My main account was banned in August 2024 so this has been a long battle for me. I submitted tickets for about 2 months and I’m talking like 30+ tickets or responses. They all resulted in the same template response. I would like to know if there is ANYTHING that would increase my chances of getting my accounts back, such as ideas of proof that I didn’t cheat/hack or ways to actually have some kind of dialogue other than tickets with customer service.
I completely understand Blizzard’s perspective as people actually bot and lie on the forums and there are so many players that they have to lean on automatic flagging programs such as Warden. I’m sure there are a ton of appeals at any given time as well. I ask to please escalate this as I was wrongfully banned and at least try to understand my perspective of actually not doing anything wrong (intentionally).
And for the love of god please don’t just link the ToS as I have extensively researched about this topic on the forums over the months and I actually read the ToS myself.