Account Hacked and stolen, no response from blizzard

Hey all,

Recently tried to re-download battle.net, and found out that my login was incorrect. Upon trying to reset my password I found that my email was altered for the account. Whole thing is gone. I tried reaching out to blizzard and it has been about 5-6 days since opening a ticket. Is my account gone forever? Will they respond? I just wanted to play mwII :frowning:

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goodluck, same situation but my ticket has been going for 2weeks

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This is ridiculous. My epic games was also compromised and they replied in the same day.

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yeah, i understand the stress from the ov2 launch but 2 weeks is not understandable at all and is ridiculous

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My account was compromised on Oct. 12, it’s been a week and a day since i sent my ticket request in. My phone is on the account so I am able to see what the hacker changed my email to and is incredibly frustrating that I have no way of getting it back with my phone number STILL on the account. The fact blizzard lets us all be hacked and won’t do anything day 1 is really outstanding. Im keeping my experience well documented and will definitely be filing a BBB report against them. Seriously unprofessional. Especially since I played on their platform for years. Too much time and energy put on my OG account, so starting over really isnt worth it. Sucks that I am not the only one dealing with this. But at least I know I am not alone

2 weeks? Wow. I hope they reach out soon. I thought they would’ve reached out today because it’s been a week. I guess we’ll all have to wait a good month or two. If the hackers don’t decide to eradicate our accounts.