A required DLL could not be found

hi, i´m using Windows 7 64 bits, and got the pop up “A required DLL could not be found. Please download and reinstall Battle.net” when try to instal the last battle.net desktop launch client. The SOLUTION for me was to update Windows 7 downloading from the microsoft site : microsoft. com /en-us/download/details.aspx?id=45633. Search in the microsoft web site for your corresponding windows and version to be downloaded and updated (restart the computer). then download and reinstall battle.net normally from battle.net site .This finally solve my issue. Hope this info help our Players community and thanks to the blizzard team for respond the ticket and a successful help.

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My Battle.NET app was working fine last night. After it updated itself today, I’m getting this error:

“Cannot launch the Blizzard App. A required DLL could not be found. Please download and reinstall the Blizzard app.”

I have tried uninstalling and re-installing the program, but to no avail. I tried looking for solutions online (eg: “Look for any Battle.net.##### folders here. The ##### is probably going to be 13360 in this case. Just delete those folders and then restart the Battle.net application. A reinstall should not be needed.”) and they didn’t work.

Any known solutions for this problem. Also, I’m on Windows 7 if anyone is curious.

bonjour

mon application Battle.NET fonctionnait bien hier soir. Après sa mise à jour aujourd’hui, j’obtiens cette erreur : "Impossible de lancer l’application Blizzard. Une DLL requise est introuvable. Veuillez télécharger et réinstaller l’application Blizzard. J’ai essayé de désinstaller et de réinstaller le programme, mais en vain. J’ai essayé de rechercher des solutions en ligne (par exemple : "Recherchez tous les dossiers Battle.net.##### ici et ils n’ont pas fonctionné. Toutes les solutions connues à ce problème. Aussi, je suis sur Windows 7 si quelqu’un est curieux.

My dear friends for everyone to have a quick solution, also thanks to someone who mentioned the problem in one of the answers below, but here to summarize you just have to delete the battle.net.13434 folder and the people of blizzard, who are really more concerned about your money than solving these problems as you know

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I’m still having the same problem. Cannot find battle.net13434. Any news on this problem?

I’ve tried submitting a ticket, but it doesn’t allow me to for some reason (tells me this action isnt available right now. Try again later).

I have been having issues launching the Battle.Net launcher and Im not sure what else to do. It tells me that it cannot find DLL files, but I have now tried everything that is suggested for this on the support page for this with no success. I can’t get personalized help because I cant submit the ticket with my DxDiag and MSInfo files. Not sure what else to do, any help is appreciated.

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Having the exact same issue

Same with me. I tried everything.

I’m having the same issue, and have been for over a month. Luckily, I have an old copy on another PC that I never run, so it hadn’t screwed itself with the update. I have to do the copy old version from backup folder every time to run Battle.net, but it does update my WoW. Serious jerry-rigging, and seriously annoying. For what are we paying Blizzard again?

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