11 accounts of me and people I know got unfairly banned

Greetings to everyone … If you want to read the important stuff in this post just read the emphasized text like this one to save your time

This is the first time I am posting here and I am an Arabic native so I tried my best to pick the right words and I tried to cut it short as possible.

I’ve been playing overwatch for 6 years now, it’s not just a game for me. I am working currently because of it, I’ve made my best relations with the best people I know in my life on this game.
you get the point.

Suddenly 4 days ago I got my 6 years and valuable overwatch account banned @Alraqi#2556 for no obvious reason, not only me, my friends too @Rck5#2445 have two accounts that got banned both at the same time ( 2023/4/6 5:32 AM ) Iraq time zone, my friend @HsU5#2317 got banned too and he never played overwatch in 3 months
and 6 more people I know got banned too at the same time. all at the same minute without a reason, some of them never met the others or played with them.

I tried to contact Blizzard’s support and explain everything but you know, you usually get a copy-paste answer that tells you we checked and confirmed that you violated Blizzard’s ( code of conduct ) policy without mentioning the exact cause. I don’t know about my friends but I read all the article and ban reasons and I am 100 percent sure I never violated any of the points mentioned, I was very careful and mindful of what I said or did.

my guess, It’s an automated ban that banned us all at once, and I am sure there are other affected accounts too all banned by mistake, I hope that anyone here has an idea of what happened and gives me an explanation, these banns has to be reversed soon.

If these banns not reversed this is just means (a Blizzard account is just not safe for your money if it gets an automated ban just like this and no one double-checks or pays attention or held accountable for the unjustified ban ).

TY for your time <3

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This is weird… must be a region reason or smth? Hope overwatch is not that racist lol

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It must be a problem for sure.
I hope things turn out well for you guys.

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German here and I got banned on the 11th too. Three tickets in they told me the cause was using of third party software. Several tickets later, they told me it could be any program that was running in the background, that was not authorized by bliz. Yay. :neutral_face:

We already know about banwaves, so they ban the accounts on a fix date way after the violation happend so its very hard to me to narrow down the root of the problem.

I guess on the 11th was a banwave and we triggerd it somehow. Could be that while I’ve been in the OW Menu I started WoW (which loaded addons) to look up something quickly. That could’ve already triggered anticheat because of programs that manipulate or have an impact on the game (addons). But it was never a problem in OW1.

Same thing happened to many of us. Blizzard don’t care about it tho, but if we all stand together, maybe we could achieve something. Tech support told us to report it as a bug so i made a topic there. Since i can’t post links delete the () https(:)//us(.)forums.blizzard(.)com/en/overwatch/t/falsely-banned-accounts/807864

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The same thing happened to me the other day! Support refuses to listen to me.

They don’t want to admit that their new anti-cheat system is horribly flawed.

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Bump, 5 months later. Also happened on the 11th of September, but I was just banned for “hacking”. I’ve never done such a day in my life and have been playing this game for 7 years even spending money on it. Why would I risk all of that? Only an automated message was responded to my ticket claiming they looked into it, they are right, and the decision is final. I think I was just mass reported. What an ez way to run off your playerbase.