Latência alta - impossível de jogar

Estou com problemas de latencia alta desde ontem. Entrei em contato com minha operadora e ela disse que o problema é na Blizzard. Solicito providências.

TRACEROUTE:
traceroute to 168.228.94.187 (168.228.94.187), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.417 ms 0.345 ms 0.341 ms
2 24.105.18.130 (24.105.18.130) 1.128 ms 1.131 ms 1.129 ms
3 137.221.105.10 (137.221.105.10) 1.126 ms 1.122 ms 1.119 ms
4 137.221.66.20 (137.221.66.20) 0.463 ms 0.465 ms 0.464 ms
5 137.221.83.92 (137.221.83.92) 42.693 ms 42.705 ms 42.705 ms
6 137.221.65.66 (137.221.65.66) 42.718 ms 42.930 ms 42.901 ms
7 137.221.65.100 (137.221.65.100) 42.558 ms 42.551 ms 42.547 ms
8 137.221.65.49 (137.221.65.49) 42.402 ms 42.652 ms 42.603 ms
9 137.221.75.34 (137.221.75.34) 42.575 ms 42.751 ms 42.719 ms
10 200.214.14.10 (200.214.14.10) 43.383 ms 46.586 ms 46.572 ms
11 * * *
12 * * *
13 ebt-H0-5-0-0-uacc01.bsa.embratel.net.br (200.244.213.128) 178.265 ms 178.326 ms 178.314 ms
14 * * *
15 * * *

02/07/2020 01:06:25 UTC

TRACEROUTE:
traceroute to 168.228.94.187 (168.228.94.187), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.396 ms 0.397 ms 0.404 ms
2 24.105.18.2 (24.105.18.2) 1.272 ms 1.282 ms 1.286 ms
3 137.221.105.14 (137.221.105.14) 1.257 ms 1.260 ms 1.266 ms
4 137.221.66.18 (137.221.66.18) 1.185 ms 1.210 ms 1.218 ms
5 137.221.83.90 (137.221.83.90) 42.765 ms 42.795 ms 42.807 ms
6 137.221.65.66 (137.221.65.66) 42.439 ms 42.906 ms 42.987 ms
7 137.221.65.100 (137.221.65.100) 43.399 ms 43.418 ms 43.423 ms
8 137.221.65.49 (137.221.65.49) 42.953 ms 42.959 ms 44.211 ms
9 137.221.75.34 (137.221.75.34) 63.240 ms 63.256 ms 63.550 ms
10 200.214.14.10 (200.214.14.10) 48.281 ms 45.047 ms 44.085 ms
11 ebt-B101-intl01.atl.embratel.net.br (200.230.220.237) 183.254 ms 182.705 ms 180.605 ms
12 * * *
13 * * *
14 * * *
15 ebt-H0-5-0-0-uacc01.bsa.embratel.net.br (200.244.213.128) 178.009 ms 178.305 ms *

02/07/2020 01:06:26 UTC

TRACEROUTE:
traceroute to 168.228.94.187 (168.228.94.187), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.830 ms 0.815 ms 0.824 ms
2 24.105.18.2 (24.105.18.2) 2.024 ms 2.033 ms 2.044 ms
3 137.221.105.14 (137.221.105.14) 2.101 ms 2.110 ms 2.138 ms
4 137.221.66.18 (137.221.66.18) 1.993 ms 2.003 ms 2.014 ms
5 137.221.83.90 (137.221.83.90) 43.274 ms 62.227 ms 62.264 ms
6 137.221.65.66 (137.221.65.66) 48.114 ms 44.521 ms 44.529 ms
7 137.221.65.100 (137.221.65.100) 62.201 ms 61.561 ms 61.543 ms
8 137.221.65.49 (137.221.65.49) 42.540 ms 42.568 ms 42.563 ms
9 137.221.75.34 (137.221.75.34) 42.775 ms 43.503 ms 43.455 ms
10 200.214.14.10 (200.214.14.10) 49.346 ms 44.454 ms 48.366 ms
11 * ebt-B101-intl01.atl.embratel.net.br (200.230.220.237) 179.827 ms 180.127 ms
12 * * *
13 * * *
14 ebt-P6-1-1-agg02.bsa.embratel.net.br (200.244.66.114) 178.064 ms 177.948 ms 178.264 ms
15 * ebt-H0-5-0-0-uacc01.bsa.embratel.net.br (200.244.213.128) 178.411 ms 178.301 ms

02/07/2020 01:06:28 UTC

PING:
PING 168.228.94.187 (168.228.94.187) 56(84) bytes of data.

— 168.228.94.187 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

02/07/2020 01:06:25 UTC

PING:
PING 168.228.94.187 (168.228.94.187) 56(84) bytes of data.

— 168.228.94.187 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3006ms

02/07/2020 01:06:26 UTC

TRACEROUTE:
traceroute to 168.228.94.187 (168.228.94.187), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.296 ms 0.284 ms 0.286 ms
2 37.244.23.131 (37.244.23.131) 0.525 ms 0.552 ms 0.605 ms
3 24.105.62.148 (24.105.62.148) 1.081 ms 1.150 ms 1.162 ms
4 137.221.66.8 (137.221.66.8) 1.240 ms 1.248 ms 1.249 ms
5 137.221.69.50 (137.221.69.50) 20.225 ms 20.235 ms 20.236 ms
6 137.221.65.47 (137.221.65.47) 20.034 ms 20.153 ms 20.134 ms
7 137.221.75.32 (137.221.75.32) 20.245 ms 20.242 ms 20.479 ms
8 200.214.14.10 (200.214.14.10) 24.082 ms 28.131 ms 28.117 ms
9 ebt-B101-intl01.atl.embratel.net.br (200.230.220.237) 145.802 ms 146.106 ms 146.081 ms
10 * * *
11 * * *
12 ebt-P4-1-1-agg02.bsa.embratel.net.br (200.244.66.68) 150.268 ms * 150.092 ms
13 ebt-H0-5-0-0-uacc01.bsa.embratel.net.br (200.244.213.128) 150.206 ms 149.678 ms 149.666 ms
14 * * *
15 * * *

02/07/2020 01:06:31 UTC

PING:
PING 168.228.94.187 (168.228.94.187) 56(84) bytes of data.

— 168.228.94.187 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

02/07/2020 01:06:30 UTC

PING:
PING 168.228.94.187 (168.228.94.187) 56(84) bytes of data.

— 168.228.94.187 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

02/07/2020 01:06:34 UTC

TRACEROUTE:
traceroute to 168.228.94.187 (168.228.94.187), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.232 ms 0.241 ms 0.242 ms
2 37.244.23.131 (37.244.23.131) 0.517 ms 0.616 ms 0.646 ms
3 24.105.62.148 (24.105.62.148) 0.940 ms 0.959 ms 1.074 ms
4 137.221.66.8 (137.221.66.8) 1.113 ms 1.122 ms 1.113 ms
5 137.221.69.50 (137.221.69.50) 20.193 ms 20.204 ms 20.236 ms
6 137.221.65.47 (137.221.65.47) 20.072 ms 20.125 ms 20.139 ms
7 137.221.75.32 (137.221.75.32) 20.347 ms 20.222 ms 20.754 ms
8 200.214.14.10 (200.214.14.10) 23.929 ms 23.422 ms 23.401 ms
9 ebt-B101-intl01.atl.embratel.net.br (200.230.220.237) 149.178 ms 148.684 ms 148.668 ms
10 * * *
11 * * *
12 ebt-P4-1-1-agg02.bsa.embratel.net.br (200.244.66.68) 149.991 ms 150.021 ms 150.012 ms
13 ebt-H0-5-0-0-uacc01.bsa.embratel.net.br (200.244.213.128) 149.961 ms 150.030 ms 150.071 ms
14 * gigabyte-T0-7-0-1-uacc01.bsa.embratel.net.br (200.241.68.226) 170.684 ms *
15 * * *

02/07/2020 01:06:39 UTC

MTR:
Start: Thu Jul 2 01:06:25 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.4 0.3 0.7 0.0
2.|-- 24.105.18.2 0.0% 10 0.6 4.7 0.6 22.3 8.4
3.|-- 137.221.105.14 0.0% 10 0.8 1.0 0.8 1.4 0.0
4.|-- 137.221.66.18 0.0% 10 0.5 0.5 0.4 0.6 0.0
5.|-- 137.221.83.90 0.0% 10 42.5 49.4 42.4 95.5 16.9
6.|-- 137.221.65.66 0.0% 10 42.5 49.2 42.4 108.1 20.7
7.|-- 137.221.65.100 0.0% 10 42.5 47.1 42.3 73.7 10.5
8.|-- 137.221.65.49 0.0% 10 42.4 42.5 42.4 42.6 0.0
9.|-- 137.221.75.34 0.0% 10 42.8 42.8 42.6 44.2 0.0
10.|-- 200.214.14.10 0.0% 10 44.2 46.1 42.6 50.1 2.1
11.|-- ebt-B101-intl01.atl.embratel.net.br 10.0% 10 183.6 184.3 179.7 185.9 1.9
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ebt-P6-1-1-agg02.bsa.embratel.net.br 60.0% 10 178.0 178.0 177.9 178.0 0.0
15.|-- ebt-H0-5-0-0-uacc01.bsa.embratel.net.br 10.0% 10 179.4 178.5 177.9 179.4 0.0
16.|-- gigabyte-T0-6-0-0-uacc01.bsa.embratel.net.br 70.0% 10 200.6 202.1 200.6 205.1 2.4
17.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

02/07/2020 01:06:25 UTC

MTR:
Start: Thu Jul 2 01:06:26 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.4 0.0
2.|-- 24.105.18.2 0.0% 10 0.6 0.6 0.5 1.2 0.0
3.|-- 137.221.105.14 0.0% 10 1.1 0.9 0.7 1.2 0.0
4.|-- 137.221.66.18 0.0% 10 0.6 2.5 0.4 16.2 4.9
5.|-- 137.221.83.90 0.0% 10 77.9 49.1 42.4 77.9 12.7
6.|-- 137.221.65.66 0.0% 10 42.4 42.5 42.4 42.6 0.0
7.|-- 137.221.65.100 0.0% 10 42.5 48.5 42.4 78.5 13.1
8.|-- 137.221.65.49 0.0% 10 42.4 42.5 42.4 42.6 0.0
9.|-- 137.221.75.34 0.0% 10 52.2 50.1 42.4 85.6 14.4
10.|-- 200.214.14.10 0.0% 10 47.6 47.1 42.2 50.0 2.7
11.|-- ebt-B101-intl01.atl.embratel.net.br 0.0% 10 187.1 181.6 179.6 187.1 2.2
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- ebt-Plag-10-core01.bsasn.embratel.net.br 90.0% 10 178.9 178.9 178.9 178.9 0.0
14.|-- ebt-P6-1-1-agg02.bsa.embratel.net.br 60.0% 10 177.8 178.2 177.8 178.4 0.0
15.|-- ebt-H0-5-0-0-uacc01.bsa.embratel.net.br 20.0% 10 179.6 178.7 177.6 179.8 0.5
16.|-- gigabyte-T0-6-0-0-uacc01.bsa.embratel.net.br 90.0% 10 200.6 200.6 200.6 200.6 0.0
17.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

02/07/2020 01:06:26 UTC

MTR:
Start: Thu Jul 2 01:06:28 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.5 0.2 2.1 0.3
2.|-- 24.105.18.2 0.0% 10 0.5 1.1 0.5 5.9 1.6
3.|-- 137.221.105.14 0.0% 10 1.0 0.9 0.7 1.1 0.0
4.|-- 137.221.66.18 0.0% 10 0.5 0.5 0.3 0.8 0.0
5.|-- 137.221.83.90 0.0% 10 42.4 47.3 42.4 75.3 10.9
6.|-- 137.221.65.66 0.0% 10 42.6 44.9 42.3 63.9 6.7
7.|-- 137.221.65.100 0.0% 10 42.4 46.8 42.3 74.9 10.5
8.|-- 137.221.65.49 0.0% 10 50.3 44.2 42.4 51.2 3.4
9.|-- 137.221.75.34 0.0% 10 42.5 47.9 42.5 94.1 16.2
10.|-- 200.214.14.10 0.0% 10 42.6 46.0 42.6 49.1 2.1
11.|-- ebt-B101-intl01.atl.embratel.net.br 10.0% 10 182.0 183.3 179.6 188.2 3.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ebt-P6-1-1-agg02.bsa.embratel.net.br 70.0% 10 177.8 178.0 177.8 178.3 0.0
15.|-- ebt-H0-5-0-0-uacc01.bsa.embratel.net.br 10.0% 10 178.3 178.4 178.2 178.8 0.0
16.|-- gigabyte-T0-6-0-0-uacc01.bsa.embratel.net.br 90.0% 10 200.4 200.4 200.4 200.4 0.0
17.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

02/07/2020 01:06:27 UTC

TRACEROUTE:
traceroute to 168.228.94.187 (168.228.94.187), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.286 ms 0.294 ms 0.307 ms
2 37.244.23.131 (37.244.23.131) 0.491 ms 0.623 ms 0.651 ms
3 24.105.62.148 (24.105.62.148) 1.137 ms 1.307 ms 1.330 ms
4 137.221.66.8 (137.221.66.8) 35.160 ms 35.167 ms 35.174 ms
5 137.221.69.50 (137.221.69.50) 61.742 ms 61.780 ms 61.790 ms
6 137.221.65.47 (137.221.65.47) 19.884 ms 20.156 ms 20.149 ms
7 137.221.75.32 (137.221.75.32) 20.282 ms 20.398 ms 20.388 ms
8 200.214.14.10 (200.214.14.10) 20.535 ms 27.750 ms 27.749 ms
9 ebt-B101-intl01.atl.embratel.net.br (200.230.220.237) 146.504 ms 146.285 ms 147.525 ms
10 * * *
11 * * *
12 * ebt-P4-1-1-agg02.bsa.embratel.net.br (200.244.66.68) 150.573 ms 150.695 ms
13 ebt-H0-5-0-0-uacc01.bsa.embratel.net.br (200.244.213.128) 150.733 ms 149.987 ms 150.198 ms
14 * * *
15 * * *

02/07/2020 01:06:42 UTC

PING:
PING 168.228.94.187 (168.228.94.187) 56(84) bytes of data.

— 168.228.94.187 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3004ms

02/07/2020 01:06:41 UTC

MTR:
Start: Thu Jul 2 01:06:31 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.2 0.5 0.0
2.|-- 37.244.23.131 0.0% 10 0.6 0.6 0.4 1.2 0.0
3.|-- 24.105.62.148 0.0% 10 1.4 1.1 0.9 1.4 0.0
4.|-- 137.221.66.8 0.0% 10 74.1 8.5 1.0 74.1 23.1
5.|-- 137.221.69.50 0.0% 10 20.2 20.3 19.9 21.6 0.3
6.|-- 137.221.65.47 0.0% 10 52.1 29.2 20.0 52.1 11.9
7.|-- 137.221.75.32 0.0% 10 20.1 21.5 20.1 27.1 2.3
8.|-- 200.214.14.10 0.0% 10 27.4 24.1 20.4 28.2 2.6
9.|-- ebt-B101-intl01.atl.embratel.net.br 0.0% 10 148.3 148.1 145.4 149.6 1.2
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- ebt-Plag-10-core01.bsasn.embratel.net.br 90.0% 10 152.5 152.5 152.5 152.5 0.0
12.|-- ebt-P4-1-1-agg02.bsa.embratel.net.br 60.0% 10 150.0 149.9 149.6 150.1 0.0
13.|-- ebt-H0-5-0-0-uacc01.bsa.embratel.net.br 20.0% 10 149.8 150.0 149.7 150.6 0.0
14.|-- gigabyte-T0-7-0-1-uacc01.bsa.embratel.net.br 90.0% 10 169.8 169.8 169.8 169.8 0.0
15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

02/07/2020 01:06:31 UTC

PING:
PING 168.228.94.187 (168.228.94.187) 56(84) bytes of data.

— 168.228.94.187 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3007ms

02/07/2020 01:06:44 UTC

MTR:
Start: Thu Jul 2 01:06:36 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.4 0.0
2.|-- 37.244.23.131 0.0% 10 0.4 0.6 0.4 1.0 0.0
3.|-- 24.105.62.148 0.0% 10 0.7 1.1 0.7 1.5 0.0
4.|-- 137.221.66.8 0.0% 10 1.2 4.9 1.0 38.6 11.8
5.|-- 137.221.69.50 0.0% 10 80.9 61.3 20.0 203.9 61.7
6.|-- 137.221.65.47 0.0% 10 20.0 20.6 20.0 25.1 1.5
7.|-- 137.221.75.32 0.0% 10 20.5 23.0 20.2 44.1 7.4
8.|-- 200.214.14.10 0.0% 10 27.2 24.7 20.7 29.9 2.8
9.|-- ebt-B101-intl01.atl.embratel.net.br 10.0% 10 149.2 148.2 146.1 149.2 1.1
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- ebt-Plag-10-core01.bsasn.embratel.net.br 90.0% 10 152.3 152.3 152.3 152.3 0.0
12.|-- ebt-P4-1-1-agg02.bsa.embratel.net.br 50.0% 10 150.4 149.9 149.6 150.4 0.0
13.|-- ebt-H0-5-0-0-uacc01.bsa.embratel.net.br 10.0% 10 149.4 150.8 149.2 155.1 2.1
14.|-- gigabyte-T0-7-0-1-uacc01.bsa.embratel.net.br 90.0% 10 170.2 170.2 170.2 170.2 0.0
15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

02/07/2020 01:06:36 UTC

MTR:
Start: Thu Jul 2 01:06:42 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.2 0.5 0.0
2.|-- 37.244.23.131 0.0% 10 0.6 0.5 0.5 0.6 0.0
3.|-- 24.105.62.148 0.0% 10 1.0 1.0 0.9 1.2 0.0
4.|-- 137.221.66.8 0.0% 10 2.0 1.6 1.0 4.2 0.9
5.|-- 137.221.69.50 0.0% 10 35.5 35.8 20.0 161.0 44.2
6.|-- 137.221.65.47 0.0% 10 20.3 20.4 20.1 22.4 0.6
7.|-- 137.221.75.32 0.0% 10 20.4 28.5 20.2 69.1 17.4
8.|-- 200.214.14.10 0.0% 10 22.3 24.1 22.1 26.2 1.7
9.|-- ebt-B101-intl01.atl.embratel.net.br 10.0% 10 147.0 147.8 146.5 149.2 0.7
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
11.|-- ebt-Plag-10-core01.bsasn.embratel.net.br 90.0% 10 152.4 152.4 152.4 152.4 0.0
12.|-- ebt-P4-1-1-agg02.bsa.embratel.net.br 40.0% 10 149.9 150.2 149.8 150.5 0.0
13.|-- ebt-H0-5-0-0-uacc01.bsa.embratel.net.br 0.0% 10 150.5 150.3 149.7 151.7 0.3
14.|-- gigabyte-T0-7-0-1-uacc01.bsa.embratel.net.br 80.0% 10 170.8 170.7 170.7 170.8 0.0
15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

02/07/2020 01:06:42 UTC

Boa noite Luyisi,

Olhando nestes resultados, o que o seu provedor de internet lhe informou está incorreto.

Como pode ver no final deste teste, os últimos saltos são os que indicam grandes porcentagens de perda de pacotes.

Por favor envie estes resultados pra receber assistência apropriada deles.