Erro ao abrir o launcher

Boa tarde.

Eu fiquei um tempinho sem jogar o WoW, mas mantinha o jogo sempre atualizado. Hoje, que resolvi entrar, ao tentar abrir o launcher (que abre por padrão no meu pc ao ligar), ele simplesmente não carregou. Ficou uma tela branca e apareceu uma janela com o seguinte texto: “Não foi possível localizar o ponto de entrada do procedimento ucrtbase._o__cexit na biblioteca de vínculo dinâmico api-ms-win-crt-private-l1-1-0.dll.”
Tentei procurar na internet, mas só achei algumas soluções antigas. Alguém pode me ajudar?

Mesmo problema, precisando de ajuda, não consegui achar uma solução

Eu queria saber se tem como pelo menos reinstalar o launcher sem ter que desinstalar e reinstalar o WoW, pq bem, demora pra caramba pra instalar o WoW XD

@edit: Na verdade, tentei desinstalar e reinstalar o battle.net (sem excluir o WoW) mas o mesmo erro continua aparecendo. Ele aparece na tela seguinte ao login, então não acho que desinstalar e reinstalar o WoW faça diferença mesmo.

Oi Rikesh,

Poderia postar um DxDiag? Estamos investigando este assunto pra ver se há algo em comum.

Certo. Vou postar o DxDiag. Só gostaria de acrescentar um detalhe. Eu conseguia jogar antes. Até a umas três semanas pelo menos, eu estava conseguindo jogar normalmente, tanto que eu ia migrar para um novo server, e já tinha até criado o char.

Segue o DxDiag:

Resumo

System Information

Time of this report: 10/14/2019, 23:17:16
Machine name: JAO-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: PCMIX
System Model: PCMIX
BIOS: Default System BIOS
Processor: Intel® Core™ i3 CPU 540 @ 3.07GHz (4 CPUs), ~3.1GHz
Memory: 4096MB RAM
Available OS Memory: 3768MB RAM
Page File: 3007MB used, 4525MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


DxDiag Notes

  Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)


Display Devices

      Card name: Intel(R) HD Graphics
   Manufacturer: Intel Corporation
      Chip type: Intel(R) HD Graphics (Core i3)
       DAC type: Internal
     Device Key: Enum\PCI\VEN_8086&DEV_0042&SUBSYS_00CC1B0A&REV_18
 Display Memory: 1755 MB

Dedicated Memory: 128 MB
Shared Memory: 1627 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Monitor Genérico não PnP
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2993 (English)
Driver Version: 8.15.10.2993
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/19/2013 06:44:12, 8314368 bytes
WHQL Logo’d: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-4302-11CF-0B73-C620B8C2C535}
Vendor ID: 0x8086
Device ID: 0x0042
SubSys ID: 0x00CC1B0A
Revision ID: 0x0018
Driver Strong Name: oem9.inf:IntelGfx.NTamd64.6.0:iILKD0:8.15.10.2993:pci\ven_8086&dev_0042
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled


Sound Devices

        Description: Alto-falantes (Realtek High Definition Audio)

Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_1B0A00CC&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7977 (English)
Driver Attributes: Final Retail
WHQL Logo’d: n/a
Date and Size: 11/6/2016 22:49:44, 5428232 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

        Description: Realtek Digital Output (Realtek High Definition Audio)

Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_1B0A00CC&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7977 (English)
Driver Attributes: Final Retail
WHQL Logo’d: n/a
Date and Size: 11/6/2016 22:49:44, 5428232 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No


Sound Capture Devices


DirectInput Devices

  Device Name: Mouse
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: Teclado
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: USB Keyboard
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x1A2C, 0x0C21
FF Driver: n/a

  Device Name: USB Keyboard
     Attached: 1
Controller ID: 0x0

Vendor/Product ID: 0x1A2C, 0x0C21
FF Driver: n/a

Poll w/ Interrupt: No


USB Devices

  • USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3B3C
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    ±+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0020
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: usb\class_09
    | | Service: usbhub

Gameport Devices


PS/2 Devices

  • Dispositivo de teclado HID
    | Vendor/Product ID: 0x1A2C, 0x0C21
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
  • Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
  • Mouse compatível com HID
    | Vendor/Product ID: 0x1A2C, 0x0C21
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
  • Mouse compatível com HID
    | Vendor/Product ID: 0x1C4F, 0x0034
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
  • Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

Disk & DVD/CD-ROM Drives

  Drive: C:

Free Space: 7.6 GB
Total Space: 149.9 GB
File System: NTFS
Model: WDC WD2500BEVS-00UST SCSI Disk Device

  Drive: D:

Free Space: 21.9 GB
Total Space: 88.5 GB
File System: NTFS
Model: WDC WD2500BEVS-00UST SCSI Disk Device


System Devices

 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34

Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_00CC1B0A&REV_06\3&11583659&0&E8
Driver: n/a

 Name: Intel Device

Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_00CC1B0A&REV_06\3&11583659&0&FB
Driver: n/a

 Name: Intel(R) 5 Series/3400 Series SATA AHCI Controller

Device ID: PCI\VEN_8086&DEV_3B22&SUBSYS_00CC1B0A&REV_06\3&11583659&0&FA
Driver: n/a

 Name: Intel(R) H55 Express Chipset LPC Interface Controller - 3B06

Device ID: PCI\VEN_8086&DEV_3B06&SUBSYS_00CC1B0A&REV_06\3&11583659&0&F8
Driver: n/a

 Name: Intel(R) 82801 PCI Bridge - 244E

Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00CC1B0A&REV_A6\3&11583659&0&F0
Driver: n/a

 Name: Intel(R) Management Engine Interface

Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_00CC1B0A&REV_06\3&11583659&0&B0
Driver: n/a

 Name: Intel(R) 82578DC Gigabit Network Connection

Device ID: PCI\VEN_8086&DEV_10F0&SUBSYS_00CC1B0A&REV_06\3&11583659&0&C8
Driver: n/a

 Name: Controlador de High Definition Audio

Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_00CC1B0A&REV_06\3&11583659&0&D8
Driver: n/a

 Name: Intel(R) HD Graphics

Device ID: PCI\VEN_8086&DEV_0042&SUBSYS_00CC1B0A&REV_18\3&11583659&0&10
Driver: n/a

 Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C

Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_00CC1B0A&REV_06\3&11583659&0&D0
Driver: n/a

 Name: Intel(R) processor DRAM Controller - 0040

Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_00CC1B0A&REV_18\3&11583659&0&00
Driver: n/a


DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.03.0000.0000
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.03.0000.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.03.0000.0000
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.03.0000.0000
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
LAV Splitter,0x00800004,1,1,LAVSplitter.ax,0.70.0002.0000
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0288.0000
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0288.0000
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
madFlac Decoder,0x00600000,1,1,madFlac.ax,1.10.0000.0000
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
Haali Video Renderer,0x00200000,1,0,dxr.dll,
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
DSD File Source,0x00200001,0,1,DSDSourceFilter.ax,1.01.0001.13190
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0288.0000
DirectVobSub,0x00200000,2,1,VSFilter.dll,3.00.0000.0211
DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,3.00.0000.0211
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Sony DSD to WAV Parser,0x00200001,1,1,DSDToPCMFilter.ax,1.00.0001.12190
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0288.0000
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
DC-Bass Source Mod,0x00800000,0,1,DCBassSourceMod.ax,1.05.0002.0000
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
Sony DSD VideoOut,0x00200003,1,2,DSDVideoOutFilter.ax,
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.03.0000.0000
LAV Splitter Source,0x00800004,0,1,LAVSplitter.ax,0.70.0002.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
madFlac Source,0x00600000,0,1,madFlac.ax,1.10.0000.0000
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
MPC-HC CDXA Reader,0x00600000,0,1,cdxareader.ax,1.07.0013.0000
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.03.0000.0000
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.70.0002.0000
LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.70.0002.0000
Haali Video Sink,0x00200000,1,0,splitter.ax,1.11.0288.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

WDM Streaming Tee/Splitter Devices:
Conversor em T entre Coletores,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.03.0000.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Codec IYUV Intel,0x00200000,1,1,qcap.dll,6.06.7601.17514
Codec IYUV Intel,0x00200000,1,1,qcap.dll,6.06.7601.17514
Lagarith Lossless Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
x264vfw - H.264/MPEG-4 AVC codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Xvid MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
{6A08CF80-0E18-11CF-A24D-0020AFD79767},0x00200000,1,1,quartz.dll,6.06.7601.17514
DivX :wink: Audio,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514

WDM Streaming Communication Transforms:
Conversor em T entre Coletores,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Alto-falantes (Realtek High Def,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Alto-falantes (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17514


EVR Power Information

Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

Nota: Eu não sabia como colocar o arquivo aqui, então copiei todo o texto e colei. Se isso for errado de alguma forma, desculpe ><
Me avise que corrijo isso :x

Está perfeito Rikesh. Poderia por favor, tentar baixar o C++ manualmente? https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Estamos fazendo alguns testes com os desenvolvedores pra ver o que causou o problema :slight_smile:

Fiz isso. Consegui abrir o Launcher. Acho que o problema se resolveu. Estou baixando o jogo novamente e irei testar daqui a pouco quando tiver baixado o suficiente para jogar :3

Valeu a resposta, Rikesh! Vou compartilhar a informação com os outros técnicos :slight_smile:

1 Curtida

Obrigado. Dando um retorno, joguei ontem. Funcionando perfeitamente :3