Latencia en Overwatch

Soporte Técnico
1

Buenas noches.

Llevo como 3 días teniendo latencia en los servidores de EU. Tengo 600mb de fibra óptica, los cuales llegan perfectamente, y me encuentro con 120-160ms cuando llevo un rato jugando competitivas. He hecho un trackeo y ha salido esto:

TRACEROUTE:
traceroute to 79.144.254.116 (79.144.254.116), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.277 ms 0.287 ms 0.380 ms
2 37.244.24.3 (37.244.24.3) 0.463 ms 0.520 ms 0.592 ms
3 Blizzard Blizzard 1.544 ms 1.533 ms 1.534 ms
4 137.221.66.42 (137.221.66.42) 1.455 ms 1.472 ms 1.474 ms
5 137.221.78.84 (137.221.78.84) 5.357 ms 5.381 ms 5.382 ms
6 137.221.78.34 (137.221.78.34) 1.052 ms 1.742 ms 1.691 ms
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

21/03/2020 23:46:10 UTC

TRACEROUTE:
traceroute to 79.144.254.116 (79.144.254.116), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.328 ms 0.315 ms 0.979 ms
2 37.244.25.130 (37.244.25.130) 0.982 ms 0.981 ms 0.979 ms
3 Blizzard Blizzard 1.241 ms 1.517 ms 1.537 ms
4 137.221.66.36 (137.221.66.36) 1.079 ms 1.148 ms 1.234 ms
5 137.221.77.72 (137.221.77.72) 67.082 ms 67.098 ms 67.098 ms
6 137.221.77.34 (137.221.77.34) 0.936 ms 1.002 ms 1.380 ms
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

21/03/2020 23:46:10 UTC

PING:
PING 79.144.254.116 (79.144.254.116) 56(84) bytes of data.

— 79.144.254.116 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

21/03/2020 23:46:10 UTC

PING:
PING 79.144.254.116 (79.144.254.116) 56(84) bytes of data.

— 79.144.254.116 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2999ms

21/03/2020 23:46:10 UTC

MTR:
Start: Sat Mar 21 23:46:10 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.2 0.2 0.3 0.0
2.|-- 37.244.24.3 0.0% 10 1.9 0.7 0.4 1.9 0.5
3.|-- Blizzard 0.0% 10 2.3 1.2 1.0 2.3 0.3
4.|-- 137.221.66.42 0.0% 10 0.5 0.6 0.5 0.8 0.0
5.|-- 137.221.78.84 0.0% 10 7.8 14.0 1.5 39.0 12.8
6.|-- 137.221.78.34 0.0% 10 4.3 7.2 1.0 58.5 18.0
7.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

21/03/2020 23:46:10 UTC

MTR:
Start: Sat Mar 21 23:46:10 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.3 0.6 0.0
2.|-- 37.244.25.130 0.0% 10 0.7 0.5 0.5 0.7 0.0
3.|-- Blizzard 0.0% 10 1.0 1.5 1.0 2.6 0.5
4.|-- 137.221.66.36 0.0% 10 1.1 1.1 1.0 1.2 0.0
5.|-- 137.221.77.72 0.0% 10 1.0 2.3 0.8 12.8 3.7
6.|-- 137.221.77.34 0.0% 10 1.0 6.9 1.0 58.5 18.1
7.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

21/03/2020 23:46:10 UTC

2

Si ya intentaste los pasos para problemas de latencia, vamos a crear un WinMTR para ver un reporte un poco más detallado sobre la ruta que toma desde el ordenador a los servidores.

3

Tengo un trackeo hecho con Looking Glass, pero no puedo postearlo porque me impiden poner links.

4

Si quieres agregar un link, puedes ponerle espacios. Como http: //pastebin. com

Si creas el WinMTR, debes poder agregarlo de igual manera.